Company

A large east coast pharmaceutical company.

Challenge

This client actively encourages employee educational activity through a well defined and promoted internal program. In order to ensure compliance with the regulations of the program, controls and audit procedures were developed. Expansion of the program necessitated a review of the manual process to provide a more automated workflow of the control procedures and to facilitate quicker turnaround in employee reimbursement for expenses incurred.

Solution

Following on-line reporting of educational expenses incurred, InterplX electronically confirms receipt of the request and advises the employee of the receipt documentation required. The employee then faxes the documentation to InterplX where a full review audit is conducted to determine eligibility and qualification for reimbursement. Discrepancies are resolved by the InterplX auditor. InterplX then electronically advises the client’s payroll department to effect payment to the employee.

Complete reporting of document submission and audit activity is available to client administrators via OnTrack, InterplX’s web portal.

Results

Using the InterplX system, this client has been able to meet the stringent Sarbanes Oxley control requirements for this important employee benefits program. This has encouraged expansion of the activity with lower administrative costs.

Client Remarks

“Not only have we been able to meet our control and compliance goals, but we have also improved the speed in which employees have been reimbursed for these significant expenses. This has resulted in improved employee acceptance of the program and allowed us to further expand our offerings. All this at a lower cost than we previously incurred.”